| 401 | Unauthorized | This response is sent when your client failed to provide credentials or its credentials were invalid. |
| ”GraphQL credentials were missing. No token was sent.” | No token sent. The token was missing. |
| ”GraphQL invalid credentials. String is not a JWT” | Invalid JWT sent. The token was not a well-formed JWT. |
| ”GraphQL invalid credentials. JWT signature is invalid” | One of the JWT claims failed. The token was not generated by BigCommerce. |
| ”GraphQL invalid credentials. JWT is expired” | Token has expired. |
| ”GraphQL invalid credentials. JWT channel id doesn’t match channel id of the URL” | Channel ID mismatch. The channel ID in the token does not match channel ID of the site URL. |
| ”Unknown JWT token” | JWT was revoked. |
| ”GraphQL invalid credentials. JWT has no valid Json” | Invalid JWT sent. Token has no valid JSON. |
| ”GraphQL invalid credentials. JWT has Json of an unknown format” | Invalid JWT sent. Token has no valid JSON. |
| ”GraphQL invalid credentials. JWT store id doesn’t match store id of the URL” | Store ID in the token does not match store ID of the site URL. |