BigCommerce Docs

curl https://api.bigcommerce.com/stores/store_hash/v2/order_statuses \
     -H "X-Auth-Token: <apiKey>"

[
  {
    "id": 0,
    "name": "Incomplete",
    "system_label": "Incomplete",
    "custom_label": "Incomplete - Testing",
    "system_description": "An incomplete order happens when a shopper reached the payment page, but did not complete the transaction.",
    "order": 0
  },
  {
    "id": 1,
    "name": "Pending",
    "system_label": "Pending",
    "custom_label": "Pending",
    "system_description": "Customer started the checkout process, but did not complete it.",
    "order": 1
  },
  {
    "id": 2,
    "name": "Shipped",
    "system_label": "Shipped",
    "custom_label": "Shipped",
    "system_description": "Order has been shipped, but receipt has not been confirmed; seller has used the Ship Items action.",
    "order": 8
  },
  {
    "id": 3,
    "name": "Partially Shipped",
    "system_label": "Partially Shipped",
    "custom_label": "Partially Shipped",
    "system_description": "Only some items in the order have been shipped, due to some products being pre-order only or other reasons.",
    "order": 6
  },
  {
    "id": 4,
    "name": "Refunded",
    "system_label": "Refunded",
    "custom_label": "Refunded",
    "system_description": "Seller has used the Refund action.",
    "order": 11
  },
  {
    "id": 5,
    "name": "Cancelled",
    "system_label": "Cancelled",
    "custom_label": "Cancelled",
    "system_description": "Seller has cancelled an order, due to a stock inconsistency or other reasons.",
    "order": 9
  },
  {
    "id": 6,
    "name": "Declined",
    "system_label": "Declined",
    "custom_label": "Declined",
    "system_description": "Seller has marked the order as declined for lack of manual payment, or other reasons.",
    "order": 10
  },
  {
    "id": 7,
    "name": "Awaiting Payment",
    "system_label": "Awaiting Payment",
    "custom_label": "Awaiting Payment",
    "system_description": "Customer has completed checkout process, but payment has yet to be confirmed.",
    "order": 2
  },
  {
    "id": 8,
    "name": "Awaiting Pickup",
    "system_label": "Awaiting Pickup",
    "custom_label": "Awaiting Pickup",
    "system_description": "Order has been pulled, and is awaiting customer pickup from a seller-specified location.",
    "order": 5
  },
  {
    "id": 9,
    "name": "Awaiting Shipment",
    "system_label": "Awaiting Shipment",
    "custom_label": "Awaiting Shipment",
    "system_description": "Order has been pulled and packaged, and is awaiting collection from a shipping provider.",
    "order": 4
  },
  {
    "id": 10,
    "name": "Completed",
    "system_label": "Completed",
    "custom_label": "Completed - Testing",
    "system_description": "Client has paid for their digital product and their file(s) are available for download.",
    "order": 7
  },
  {
    "id": 11,
    "name": "Awaiting Fulfillment",
    "system_label": "Awaiting Fulfillment",
    "custom_label": "Awaiting Fulfillment",
    "system_description": "Customer has completed the checkout process and payment has been confirmed.",
    "order": 3
  },
  {
    "id": 12,
    "name": "Manual Verification Required",
    "system_label": "Manual Verification Required",
    "custom_label": "Manual Verification Required",
    "system_description": "Order is on hold while some aspect needs to be manually confirmed.",
    "order": 13
  },
  {
    "id": 13,
    "name": "Disputed",
    "system_label": "Disputed",
    "custom_label": "Disputed",
    "system_description": "Customer has initiated a dispute resolution process for the PayPal transaction that paid for the order.",
    "order": 12
  },
  {
    "id": 14,
    "name": "Partially Refunded",
    "system_label": "Partially Refunded",
    "custom_label": "Partially Refunded",
    "system_description": "Seller has partially refunded the order.",
    "order": 14
  }
]

Returns a Collection of All Order Statuses.

Order Status Descriptions:

Status ID	Name	Description
0	Incomplete	An incomplete order happens when a shopper reached the payment page, but did not complete the transaction.
1	Pending	Customer started the checkout process, but did not complete it.
2	Shipped	Order has been shipped, but receipt has not been confirmed; seller has used the Ship Items action.
3	Partially Shipped	Only some items in the order have been shipped, due to some products being pre-order only or other reasons.
4	Refunded	Seller has used the Refund action.
5	Cancelled	Seller has cancelled an order, due to a stock inconsistency or other reasons.
6	Declined	Seller has marked the order as declined for lack of manual payment, or other reasons.
7	Awaiting Payment	Customer has completed checkout process, but payment has yet to be confirmed.
8	Awaiting Pickup	Order has been pulled, and is awaiting customer pickup from a seller-specified location.
9	Awaiting Shipment	Order has been pulled and packaged, and is awaiting collection from a shipping provider.
10	Completed	Client has paid for their digital product and their file(s) are available for download.
11	Awaiting Fulfillment	Customer has completed the checkout process and payment has been confirmed.
12	Manual Verification Required	Order is on hold while some aspect needs to be manually confirmed.
13	Disputed	Customer has initiated a dispute resolution process for the PayPal transaction that paid for the order.
14	Partially Refunded	Seller has partially refunded the order.

Authentication

X-Auth-Tokenstring

OAuth scopes

UI Name	Permission	Parameter
Orders	modify	`store_v2_orders`
Orders	read-only	`store_v2_orders_read_only`

Authentication header

Header	Argument	Description
`X-Auth-Token`	`access_token`	For more about API accounts that generate `access_token`s, see our Guide to API Accounts.

Path parameters

store_hashstringRequired

Permanent ID of the BigCommerce store.

Response

Get All Order Status Collection Response.

idinteger

The ID of the type of order status.

namestring

Name of the type of order status.

system_labelstring

System name of the type of order status.

custom_labelstring

Custom order status label given in the control panel.

system_descriptionstring

System description of the order status.

List Order Statuses

Authentication

OAuth scopes

Authentication header

Further reading

Path parameters

Response

OAuth scopes

Authentication header

Further reading