Troubleshooting guide for Catalyst session sync
The Catalyst Session Sync page now includes a troubleshooting section covering the most common causes of Invalid JWT token errors and 404 responses during checkout.
- Seven failure modes — each with its symptom, cause, and fix: edge runtime in the checkout and login-token routes, an OAuth token set as
BIGCOMMERCE_STOREFRONT_TOKEN, a channel ID that doesn’t match the channel owning the custom domain, a custom domain not set as the channel’s primary storefront URL, incomplete DNS propagation, pending domain verification, and 30-second JWT expiry under slow redirects. - Decoding the session-sync JWT — how to inspect the
channel_id,redirect_to, andeatclaims to pinpoint a misconfiguration.
For details, see Session Sync.
Deprecated is_visible field on category content custom fields
The is_visible field on custom field overrides in the Stencil category_content resource is deprecated and will be removed in a future release because it’s redundant.
- What’s changing — Custom fields with overrides currently include an
is_visibleboolean. That field will no longer be returned. - Action required — If your theme templates reference
is_visibleon category content custom fields, remove it from your Stencil theme. No replacement field is needed.
For more on the category object’s properties, see the Stencil object reference.
Customer group markup rules
Customer Groups now support a markup rule that increases prices store-wide for members of the group, alongside the existing discount rule types.
- New
markuprule type — add amarkupentry to a customer group’sdiscount_ruleswithmethodset topercentorpriceto raise prices for group members. - Store-wide and exclusive — a
markuprule applies across the entire catalog and can’t be combined with other discount rule types.
For details, see Update a Customer Group.
This feature is in early access. Contact support to enable customer group markup on your store.
GraphQL Schema Updates
The Storefront GraphQL API adds address and currency details and promotes three previously alpha fields to stable.
Storefront GraphQL
- State requirement on countries: a new
stateRequiredfield on theCountrytype indicates whether a state or province is required when entering an address for that country. - New currency codes: the
currencyCodeenum addsMRU(Mauritanian ouguiya) andSTN(São Tomé and Príncipe dobra). - Stable locale and promotion fields:
Locale.fullPath,Locale.path, andProduct.featuredPromotionsare no longer deprecated and are now safe to use in production.
For schema details, browse the Storefront GraphQL API reference.
Project limit errors return 422 instead of 502
Creating a project on a store that has reached its project limit now returns 422 Unprocessable Entity instead of 502 Bad Gateway.
- Actionable status code: a
502looked like a platform fault, so there was nothing to act on. A422tells you the request failed for a reason you can fix. - The limit in the message: the response
titlestates it, for example,This store has reached its project limit of 5.
To free capacity, delete a project you no longer use. For details, see Create a Project.