> This page is for Developer. > For clean Markdown of any page, append .md to the page URL. > For a complete documentation index, see https://docs.bigcommerce.com/llms.txt. > For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.bigcommerce.com/_mcp/server. # Email Templates > **Note** > > This is archived documentation for the legacy Blueprint theme framework. For current storefront documentation, see [Stencil](/developer/docs/storefront/stencil/getting-started) or [Catalyst](/developer/docs/storefront/catalyst/getting-started). The following variables are available within individual BigCommerce email template: #### Gift Certificate Email Template Sent to the recipient of a gift certificate. ### Available Variables | Variable | Description | | :-------------------------------------------- | :--------------------------------------------------------------------------------------------------------------------- | | `%%LNG_GiftCertificateEmailYouHaveReceived%%` | "You have received a Gift Certificate for" | | `%%GLOBAL_StoreName%%` | The name of the store. | | `%%LNG_Dear%%` | "Dear" | | `%%GLOBAL_ToName%%` | The name of the gift certificate recipient. | | `%%GLOBAL_Intro%%` | "%s has sent you a %s gift certificate for %s." | | `%%GLOBAL_ExpiryInfo%%` | "You have until %s to use this gift certificate before it expires." | | `%%LNG_GiftCertificateEmailInstructions%%` | "For instructions on how to redeem your gift certificate please click here." | | `%%LNG_GiftCertificateEmailAttached%%` | "Your gift certificate is attached to this email." | | `%%LNG_GiftCertificateEmailWarning%%` | "Please download or print a copy of your gift certificate for safe keeping as gift certificates are non-transferable." | | `%%GLOBAL_EmailFooter%%` | Store footer with name, link, and BigCommerce attribution. | #### Abandoned Cart Email Template Sent when a customer abandons a shopping cart. ### Available Variables | Variable | Description | | :---------------------------------- | :------------------------------------------------------------------------------------------------------------------------- | | `%%GLOBAL_AC_EmailBody%%` | "Hi %s, You recently visited our online store and we noticed that you didn't complete your order for the following items:" | | `%%GLOBAL_EmailFooter%%` | Store footer with name, link, and BigCommerce attribution. | | `%%GLOBAL_AC_UnsubscribeLink%%` | Link to unsubscribe page associated with the store. | | `%%LNG_AC_EmailUnsubscribe%%` | "Unsubscribe" | | `%%LNG_AC_EmailUnsubscribeSuffix%%` | " from future emails like this" | #### Invoice Email Template Sent when a customer places an order. ### Available Variables | Variable | Description | | :------------------------------------------- | :--------------------------------------------------------------- | | `%%GLOBAL_NoPaymentTaken%%` | . | | `%%LNG_ThanksForYourOrder%%` | "Thanks for Your Order" | | `%%GLOBAL_IMG_PATH%%` | The URI of the directory in which the site's image files reside. | | `%%LNG_YourOrderIDIs%%` | "Your order ID is" | | `%%GLOBAL_OrderNumber%%` | "Order Number" | | `%%GLOBAL_ViewOrderStatusMsg%%` | "To view the status of your order click here." | | `%%GLOBAL_PendingPaymentNotice%%` | . | | `%%LNG_ShippingAddress%%` | "Shipping Address" | | `%%GLOBAL_ShippingAddress%%` | The customer's shipping address. | | `%%GLOBAL_HideShippingEmail%%` | . | | `%%LNG_Email%%` | "Email" | | `%%GLOBAL_ShippingEmail%%` | . | | `%%LNG_BillingAddress%%` | "Billing Address" | | `%%GLOBAL_BillingAddress%%` | The customer's billing address. | | `%%GLOBAL_HideBillingEmail%%` | . | | `%%LNG_Email%%` | "Email" | | `%%GLOBAL_BillingEmail%%` | . | | `%%GLOBAL_PendingPaymentDetails%%` | . | | `%%GLOBAL_OrderCommentBlock%%` | The text a customer entered in the order comment box. | | `%%LNG_YourOrderContainsTheFollowingItems%%` | "Your Order Contains..." | | `%%GLOBAL_CartItemColumns%%` | Column for cart items. | | `%%SNIPPET_CartItems%%` | Names of the items the customer ordered. | | `%%SNIPPET_TotalRows%%` | Subtotal and grand total. | | `%%SNIPPET_PaymentMethod%%` | The customer's method of payment. | | `%%GLOBAL_EmailFooter%%` | Store footer with name, link, and BigCommerce attribution. | | `%%GLOBAL_ProductThumbImageURL%%` | Product image URL. | #### Order Status Email Template Sent when an order's status is changed. ### Available Variables | Variable | Description | | :---------------------------------------- | :------------------------------------------------------------------------ | | `%%LNG_OrderStatusChanged%%` | "Order Status Changed" | | `%%GLOBAL_OrderStatusChangedHi%%` | "Hi %s" | | `%%LNG_OrderStatusChangedIntro%%` | "An order you recently placed on our website has had its status changed." | | `%%GLOBAL_OrderNumberStatusChangedTo%%` | "The status of order #%s is now **%s**" | | `%%LNG_OrderDetails%%` | "Order Details" | | `%%LNG_OrderStatusChangedOrderTotal%%` | "Order Total" | | `%%GLOBAL_OrderTotal%%` | The customer's order total. | | `%%LNG_OrderStatusChangedDatePlaced%%` | "Date Placed" | | `%%GLOBAL_DatePlaced%%` | The date the order was placed. | | `%%LNG_OrderStatusChangedPaymentMethod%%` | "Payment Method" | | `%%GLOBAL_PaymentMethod%%` | The customer's payment method. | | `%%LNG_ShipmentTrackingNumbersLinks%%` | "Shipment Tracking Numbers / Links" | | `%%GLOBAL_ViewOrderStatusLink%%` | . | | `%%GLOBAL_EmailFooter%%` | Store footer with name, link, and BigCommerce attribution. | #### Return Confirmation Email Template Sent when a customer submits a return request. ### Available Variables | Variable | Description | | :-------------------------------------------------------- | :----------------------------------------------------------------------------------------------------------------------------- | | `%%LNG_NotificationConfirmationForReturn%%` | "Confirmation for Return Request for Order ID" | | `%%GLOBAL_OrderId%%` | Order ID number | | `%%GLOBAL_IMG_PATH%%` | The URI of the directory in which the site's image files reside. | | `%%LNG_NotificationAReturnSummaryIsShownBelow%%` | "A summary of your return is shown below. To view the status of this return" | | `%%GLOBAL_ShopPath%%` | The full URL to the store without a trailing slash. If on an SSL based page, this will be the HTTPS version of the store path. | | `%%LNG_ClickHere%%` | "click here" | | `%%LNG_ReturnReason%%` | "Return Reason" | | `%%GLOBAL_ReturnReason%%` | The customer's selected return reason. | | `%%GLOBAL_HideReturnAction%%` | . | | `%%LNG_ReturnAction%%` | "Return Action" | | `%%GLOBAL_ReturnAction%%` | The customer's selected return action. | | `%%LNG_YourComments%%` | "Your Comments" | | `%%GLOBAL_ReturnComments%%` | The customer's return comments. | | `%%LNG_NotificationYourReturnContainsTheFollowingItems%%` | "Your Return Request Contains the Following Items..." | | `%%LNG_ReturnItems%%` | "Return Items" | | `%%LNG_Qty%%` | "Qty" | | `%%SNIPPET_ReturnItems%%` | . | | `%%GLOBAL_EmailFooter%%` | Store footer with name, link, and BigCommerce attribution. |